{"id":2225,"date":"2019-02-04T08:31:12","date_gmt":"2019-02-04T07:31:12","guid":{"rendered":"http:\/\/slamsoft-corp.com\/?p=2225"},"modified":"2019-02-12T08:34:22","modified_gmt":"2019-02-12T07:34:22","slug":"resilier-top-buzz-et-infinikids-chez-sfr","status":"publish","type":"post","link":"https:\/\/slamsoft-corp.com\/index.php\/2019\/02\/04\/resilier-top-buzz-et-infinikids-chez-sfr\/","title":{"rendered":"R\u00e9silier TOP BUZZ et INFINIKIDS chez SFR"},"content":{"rendered":"\n<p>Si vous avez un forfait mobile chez SFR et que vous vous \u00eates malencontreusement retrouv\u00e9 avec un abonnement <strong>TOP BUZZ<\/strong> ou <strong>INFINIKIDS<\/strong> absolument ind\u00e9sirable, voici comment le r\u00e9silier.  <br><span style=\"color: #d65050;\">Attention, pr\u00e9cisons que l&rsquo;interface de l&rsquo;espace client SFR d\u00e9crite ci-dessous est d&rsquo;actualit\u00e9 en ce d\u00e9but d&rsquo;ann\u00e9e 2019. Peut-\u00eatre ne le sera t-elle plus au moment o\u00f9 vous glisserez dans ce <strong>TUBE<\/strong>.<\/span><br><br><\/p>\n\n\n\n<h4><span style=\"color: #d65050;\">R\u00e9siliation TOP BUZZ et INFINIKIDS<\/span><\/h4>\n\n\n\n<h2><span style=\"color: #d65050;\">1.<\/span><\/h2>\n\n\n\n<p>Connectez vous sur votre compte SFR mobile. Une fois dans votre espace personnel, cliquez sur \u00ab\u00a0Infos Conso\u00a0\u00bb.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"449\" height=\"332\" src=\"http:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-info-conso.jpg\" alt=\"\" class=\"wp-image-2228\" srcset=\"https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-info-conso.jpg 449w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-info-conso-300x222.jpg 300w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-info-conso-230x170.jpg 230w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-info-conso-350x259.jpg 350w\" sizes=\"(max-width: 449px) 100vw, 449px\" \/><\/figure>\n\n\n\n<h2><span style=\"color: #d65050;\">2.<\/span><\/h2>\n\n\n\n<p>Vous arrivez alors par d\u00e9faut, dans l&rsquo;onglet \u00ab\u00a0<em>CONSO EN COURS<\/em>\u00ab\u00a0. <\/p>\n\n\n\n<p>Cliquez sur \u00ab\u00a0<em>Voir le d\u00e9tail<\/em>\u00a0\u00bb dans \u00ab\u00a0<em>Achats &amp; abonnements<\/em>\u00a0\u00bb comme ci-dessous.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"830\" height=\"731\" src=\"http:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-voir-le-detail-3.jpg\" alt=\"\" class=\"wp-image-2240\" srcset=\"https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-voir-le-detail-3.jpg 830w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-voir-le-detail-3-300x264.jpg 300w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-voir-le-detail-3-768x676.jpg 768w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-voir-le-detail-3-230x203.jpg 230w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-voir-le-detail-3-350x308.jpg 350w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-voir-le-detail-3-480x423.jpg 480w\" sizes=\"(max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<h2><span style=\"color: #d65050;\">3.<\/span><\/h2>\n\n\n\n<p>Vous arrivez donc sur la page de vos achats multim\u00e9dia.<\/p>\n\n\n\n<p>Rendez-vous ensuite dans l&rsquo;onglet \u00ab\u00a0G\u00e9rer vos abonnements\u00a0\u00bb.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"1003\" height=\"640\" src=\"http:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-gerer-abonnement3.jpg\" alt=\"\" class=\"wp-image-2239\" srcset=\"https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-gerer-abonnement3.jpg 1003w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-gerer-abonnement3-300x191.jpg 300w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-gerer-abonnement3-768x490.jpg 768w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-gerer-abonnement3-830x530.jpg 830w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-gerer-abonnement3-230x147.jpg 230w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-gerer-abonnement3-350x223.jpg 350w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-gerer-abonnement3-480x306.jpg 480w\" sizes=\"(max-width: 1003px) 100vw, 1003px\" \/><\/figure>\n\n\n\n<h2><span style=\"color: #d65050;\">4.<\/span><\/h2>\n\n\n\n<p>Une fois arriv\u00e9 dans la gestion de vos abonnements, vous pourrez cliquer sur les boutons de r\u00e9siliations correspondant aux abonnements dont vous voulez vous s\u00e9parer.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"793\" height=\"698\" src=\"http:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/r\u00e9silier2.jpg\" alt=\"\" class=\"wp-image-2242\" srcset=\"https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/r\u00e9silier2.jpg 793w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/r\u00e9silier2-300x264.jpg 300w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/r\u00e9silier2-768x676.jpg 768w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/r\u00e9silier2-230x202.jpg 230w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/r\u00e9silier2-350x308.jpg 350w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/r\u00e9silier2-480x422.jpg 480w\" sizes=\"(max-width: 793px) 100vw, 793px\" \/><\/figure>\n\n\n\n<\/br>\n<h4><span style=\"color: #d65050;\">Pour que les ennuis ne recommencent pas!<\/span><\/h4>\n\n\n\n<p>Une fois que vous avez r\u00e9sili\u00e9 vos abonnements, m\u00e9fiez vous quand m\u00eame! Vous n&rsquo;\u00eates pas \u00e0 l\u2019abri d&rsquo;une r\u00e9cidive malhonn\u00eate de votre op\u00e9rateur t\u00e9l\u00e9phonique. Il faut donc effectuer une derni\u00e8re manipulation pour \u00eatre tranquille&#8230;<\/p>\n\n\n\n<p>Vous pouvez passer par le gros bouton rouge \u00ab\u00a0PARAM\u00c9TRER MES OPTIONS D&rsquo;ACHAT\u00a0\u00bb de l&rsquo;image pr\u00e9c\u00e9dente, ou retourner dans l&rsquo;onglet \u00ab\u00a0CONSO EN COURS\u00a0\u00bb de votre page \u00ab\u00a0Info Conso\u00a0\u00bb. Une fois arriv\u00e9 \u00e0 bon port, rendez-vous dans \u00ab\u00a0G\u00e9rer votre plafond d&rsquo;achats\u00a0\u00bb.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"793\" height=\"792\" src=\"http:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/info-conso2.jpg\" alt=\"\" class=\"wp-image-2243\" srcset=\"https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/info-conso2.jpg 793w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/info-conso2-150x150.jpg 150w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/info-conso2-300x300.jpg 300w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/info-conso2-768x767.jpg 768w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/info-conso2-230x230.jpg 230w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/info-conso2-350x350.jpg 350w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/info-conso2-480x479.jpg 480w\" sizes=\"(max-width: 793px) 100vw, 793px\" \/><\/figure>\n\n\n\n<p>Maintenant vous devez normalement \u00eatre arriv\u00e9 dans \u00ab\u00a0Vos options d&rsquo;achat\u00a0\u00bb. Il ne vous reste plus qu&rsquo;\u00e0 faire glisser le bouton entour\u00e9 en rouge de l&rsquo;image ci-dessous vers la gauche, de mani\u00e8re \u00e0 voir appara\u00eetre: \u00ab\u00a0Achats non autoris\u00e9s\u00a0\u00bb.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"946\" height=\"685\" src=\"http:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-Achat2.jpg\" alt=\"\" class=\"wp-image-2237\" srcset=\"https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-Achat2.jpg 946w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-Achat2-300x217.jpg 300w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-Achat2-768x556.jpg 768w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-Achat2-830x601.jpg 830w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-Achat2-230x167.jpg 230w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-Achat2-350x253.jpg 350w, https:\/\/slamsoft-corp.com\/wp-content\/uploads\/2019\/01\/SFR-Achat2-480x348.jpg 480w\" sizes=\"(max-width: 946px) 100vw, 946px\" \/><\/figure>\n\n\n\n<p>Chez  <a href=\"http:\/\/slamsoft-corp.com\/index.php\/tube-daccueil\/\">slamsOft Corp<\/a> , nous avons v\u00e9cu les m\u00eames d\u00e9sagr\u00e9ments&#8230; Et nous ne comprenons toujours pas comment un op\u00e9rateur ose se comporter ainsi et trahir  la relation de confiance qui c&rsquo;\u00e9tait install\u00e9 entre lui et nous.<\/p>\n\n\n\n<p>Nous esp\u00e9rons que ce <strong>Tube<\/strong> vous aura \u00e9t\u00e9 utile.<\/p>\n\n\n\n<p>Nous vous souhaitons une bonne journ\u00e9e et nous vous laissons glisser vers d&rsquo;autres Tubes. <br>Il suffit d&rsquo;attendre l&rsquo;aspiration!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Si vous avez un forfait mobile chez SFR et que vous vous [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2345,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false},"categories":[23,26],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.3 - 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